Terms & Conditions

JB Pet Care agrees to provide pet sitting, dog walking and other applicable pet care services in a reliable, caring and trustworthy manner. In consideration of the services and as an express condition thereof, the client expressly waives and releases JB Pet Care from any and all claims against the company, its owners, employees and representatives, except those arising from negligence or willful misconduct on the part of JB Pet Care.

Client agrees to notify JB Pet Care of any concerns within 24 hours of completion of services.

Client agrees to pay all charges accrued for services rendered. Client understands that payment is due at or prior to the time of the commencement of services unless explicably agreed upon supplementary payment terms.

JB Pet Care shall exercise all precautions against sickness, injury, escape, loss, accidents or death of Client’s pet(s). JB Pet Care is not responsible for sickness, injury, escape, loss accidents or death of Client’s pet(s) unless caused through negligence or willful misconduct on the part of JB Pet Care.

Client represents and warrants that pet(s) are currently vaccinated in accordance with all local, state and federal laws and regulations.

Client accepts responsibility for all medical expenses and other damages resulting from an injury to the JB Pet Care's representative, other persons or other animal(s) caused by the Client’s pet(s) or negligent act.

Client agrees to indemnify, hold harmless and defend JB Pet Care in the event of a claim by any person and/ or pet(s) injured or otherwise damaged by Client’s pet(s) or negligent act.

JB Pet Care reserves the right to charge a cancellation fee of 100% of the scheduled visits for services cancelled with less than 7 days’ notice prior to the scheduled service.

JB Pet Care reserves the right to terminate this contract at any time if the JB Pet Care's representative, in his/her sole discretion, determines that the Client’s pet(s) poses a danger to the health or safety of itself, other pets, other people or the JB Pet Care's representative. If concerns prohibit the JB Pet Care's representative from caring for the pet, JB Pet Care will attempt to contact the Client to arrange alternative care. If the Client cannot be contacted, the Client authorizes JB Pet Care to place the pet in a licensed kennel with all charges and fees arising to be the responsibility of the Client.

JB Pet Care reserves the right to refuse service to any client, at any time, for any reason.

JB Pet Care will not conduct off-leash walks without consent obtained from Client. Group walks will only be conducted where Clients' consent has been obtained and the dogs from the same group are deemed suitable to be walked with each other. Where consent is provided, Client understands that there are certain risks involved with off-leash walks and group walks, and Client will not hold JB Pet Care responsible in any way, should any harm befall Client's dog.

By booking JB Pet Care’s services, it gives JB Pet Care and its representatives authorization to enter the Client’s listed address as needed to perform agreed upon services.

JB Pet Care is not liable for any loss or damage in the event of a burglary or other crime that should occur while under this contract.

Client agrees to properly secure the home prior to leaving the premises. JB Pet Care will re-secure the home to the best of its ability at the end of each visit.

In the case of an emergency, inclement weather or a natural disaster, the Client authorizes JB Pet Care to use reasonable judgment for the care and well being of Client’s pet(s) and residence. JB Pet Care will make reasonable efforts to maintain service during these conditions but reserves the right to adjust the schedule of service based on the sole discretion of the JB Pet Care's representative.

JB Pet Care is not responsible for any damages beyond the control of the JB Pet Care's representative.

Client is responsible for supplying the necessary equipment and supplies needed for the care of their pet(s) including, but not limited to, a sturdy, well-fit harness or collar and leash for walks or in case of emergencies, pet food, medications, identification tags, litter boxes, cat litter and cleaning supplies. Client authorizes any purchase of necessary for the satisfactory performance of duties. Costs of all purchases and related service fees will be reimbursed to JB Pet Care with 14 days.

Client authorizes the use of pet(s) pictures on website, social media and/or marketing materials for promotional purposes, unless otherwise stated.

Client authorizes this document to be valid approval for services so as to permit JB Pet Care to accept all future in person, telephone, online, mail or email reservations and provide services without additional signed contracts or written authorizations.

The Term of this document apply to all pets owned by the client, including any and all new pets that the customer obtains on or after the date this document was signed.